Terms and Conditions

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THMC Services LLC. does not sell or distribute any type of Cuban Cigars, tobacco, or any Cuban-made products.
RETURN POLICY
Your complete satisfaction with our products is our goal. If your order did not meet your expectations, you may return the order for a replacement or a refund of the purchased price within the first 7 days of your purchase. No returns of cigars after the 7 days of purchase. Additional items and or products will be returned at the discretion of THMC Services LLC. Contact us via email at: xavierceo@thmcservices.com and provide us with pertinent information concerning your order. We will respond to your email within 24 hours.
SHIPPING GUIDELINES
THMC Services LLC. does not sell/distribute/ship our products to anyone under the age of 21 nor does THMC Services LLC. sell or distribute cigarettes. Cigars and or related products from our website are not intended to be purchased or utilized by anyone under the age of 21. The purchaser by entering and utilizing our website com or any of our affiliated websites acknowledges that he/she is of lawful age and has paid any required and es, taxes and is legally entitled to possess tobacco products. Shipping to post office box addresses is not permitted. Certain items based on their weight and size limitations may not be eligible for shipment outside the United States. Oversized merchandise may be subject to additional shipping charges. Shipping source USPS Priority Mail – Overnight shipping service is available additional shipping charges will foreplay contact customer support directly. Order tracking will be provided with every order. All cigar shipments will require a signature from someone over the age of 21 when cigars are being delivered.THMC Services LLC cannot sell or ship cigars to the following states (Maine, Iowa & Montana)
HAZMAT
Butane: Due to FAA Federal regulations items such as Butane, and or any flammable liquids or gases will not be shipped on an expedited basis. The items will be shipped via USPS or UPS ground carriers. All lighters will be shipped empty (without fuel) Additional charges may apply due to packaging regulations.
TAX INFORMATION
Within the State of Florida, shipping & handling charges are taxable. Customers purchasing our products from outside the State of Florida acknowledge that it is their responsibility to remit any additional taxes to their appropriate local,  state, and federal taxing agency.
PRIVACY POLICY
THMC Services LLC is committed to always protecting and respecting the privacy of our customers and guest that visit or utilize our website. The following guidelines outline how we collect and use information from our customers and guest. We do not share, sell or distribute your information to other companies, agencies es, or entities. If you would like to unsubscribe to our newsletter or any communications from tampahandmadecigars.com you may contact us at xavierceo@thmcservices.com and unsubscribe. By utilizing our website tampahandmadecigars.com you are agreeing to the practices and policies described below.
WHAT INFORMATION DOES Tampa Handmade Cigars COLLECT
All the information that is collected while visiting our website is used for the sole purpose of fulfilling our customer’s orders. Your complete name, address, phone number, and credit card information that is necessary for the purchase of merchandise and delivery of that merchandise. This information is handled and transmitted securely, and cannot be viewed or recorded by other sources your credit card information is only shared with our bank and this is for authorization of the purchase only. No credit card information is permanently stored within our servers or systems.
NOTIFICATION OF PRIVACY POLICY CHANGES
The most current version of our privacy policy and other policies are always posted here.
The most current version of our privacy policy and other policies are always posted here.
EMAILS
If you have chosen to receive our newsletter by providing us your email address to tampahandmadecigars.com we will be periodically sending you our newsletter containing specials and other announcements. If you choose to unsubscribe from our newsletter (emails) or would like us to change any of your personal information do so by contacting us at xavierceo@thmcservices.com. These changes cannot be made over the phone.
CREDIT CARD SECURITY & ONLINE SAFETY
We utilize Secure Socket Layer 128 bit (SSL) through Shift4shop an industry-standard information encryption system that protects the private and personal information you send us through our website including your credit card information.
AGE VERIFICATION
Tampa Handmade cigar has a strong commitment to not selling our products to anyone under the age of 19. We utilize age verification through the Bouncer system by Shift4shop.
OPT-OUT
At any time you opt out of receiving further communications from tampahandmadecigars.com. You can contact us at: xavierceo@thmcservices.com and we will remove you from any of our newsletters, or email marketing programs.
COOKIES
Google cookies do not collect any personal information and are only used to gather statics such as how many times our website is visited and what pages are navigated within our website. Cookies do not contain or store any personal sensitive information such as credit card information. Cookies are locally stored on your computer and can only be read by Tampa Handmade cigars.